Product Development Manager
Tyler Faloni serves as Product Development Manager at Bay Point Advisors and is responsible for technology related projects. He has two years experience in IT infrastructure, project management, and ERP system implementation, and three years experience as an Advanced Repair Agent, assisting clients with software and hardware repairs to consumer desktops, laptops, and other miscellaneous electronics.
Tyler was an IT Support Analyst at the enterprise level where he focused on resolving, minimizing, and eliminating internal company software, hardware, and networking issues while simultaneously streamlining workflow to expedite and optimize order processing. His responsibilities quickly expanded to include the management of multiple site-wide projects such as network hardware refreshes, phone system transitions, software implementations, and ERP system conversions into newly acquired warehouses.